Legal notice and terms of use

General information

In this space, the USER can find all information relating to the legal terms and conditions that define the relationship between users and us as operators of this website. As a user, it is important that you know these terms before continuing to browse. TAUNIQO.AI S.L., as operator of this website, undertakes to process the information of our users and customers with full guarantees and to comply with the national and European requirements that regulate the collection and use of our users’ personal data. This website therefore strictly complies with the GDPR (REGULATION (EU) 2016/679 on data protection) and with LSSI-CE, Law 34/2002 of 11 July on information-society services and e-commerce.

General conditions of use

These General Conditions regulate the use (including mere access) of the pages of the website belonging to TAUNIQO.AI S.L., including the content and services made available on them. Anyone who accesses the TAUNIQO.AI S.L. website (“User”) agrees to be bound by the General Conditions in force at any time on the TAUNIQO.AI S.L. portal.

Personal data we collect and how we do it

Read the Privacy Policy, Artificial Intelligence Policy and Security Policy.

User commitments and obligations

The User is informed, and accepts, that access to this website does not in any way constitute the start of a commercial relationship with TAUNIQO.AI S.L. The user undertakes to use the website, its services and content without contravening applicable law, good faith and public order. Use of the website for unlawful or harmful purposes, or that in any way may cause damage or prevent the normal operation of the website, is prohibited. Regarding the content of this website, the following is prohibited: its reproduction, distribution or modification, in whole or in part, unless authorised by its legitimate owners; any infringement of the rights of the provider or of the legitimate owners; its use for commercial or advertising purposes. In using the TAUNIQO.AI S.L. website, the User undertakes not to engage in any conduct that could damage the image, interests and rights of TAUNIQO.AI S.L. or of third parties, or that could damage, disable or overload the TAUNIQO.AI S.L. portal or in any way prevent the normal use of the website. However, the User should be aware that the security measures of computer systems on the Internet are not entirely reliable and that therefore TAUNIQO.AI S.L. cannot guarantee the absence of viruses or other elements that may cause alterations in the User’s computer systems (software and hardware) or in their electronic documents and files contained therein.

Security measures

Personal data communicated by the user to TAUNIQO.AI S.L. may be stored in automated or non-automated databases owned exclusively by TAUNIQO.AI S.L., which assumes all technical, organisational and security measures that guarantee the confidentiality, integrity and quality of the information contained therein in accordance with applicable data-protection regulations. Communication between users and TAUNIQO.AI S.L. uses a secure channel, and transmitted data is encrypted thanks to HTTPS protocols; we therefore guarantee the best security conditions so that users’ confidentiality is protected.

Complaints

TAUNIQO.AI S.L. informs that complaint forms are available to users and customers. The User may lodge a complaint by requesting a complaint form or by sending an email to info@tauniqo.ai stating their full name, the service and/or product purchased and the reasons for the complaint.

The user/buyer may notify us of the complaint by email to info@tauniqo.ai, if they wish attaching the following complaint form: The service/product: Purchased on: User name: User address: User signature (only if submitted on paper): Date: Reason for the complaint:

Dispute-resolution platform

To submit your complaints, you may also use the dispute-resolution platform provided by the European Commission, available at: http://ec.europa.eu/consumers/odr

Intellectual and industrial property rights

These General Conditions do not transfer any intellectual or industrial property rights over the TAUNIQO.AI S.L. website or over any of its constituent elements. The User is expressly prohibited from reproducing, transforming, distributing, publicly communicating, making available to the public, extracting, reusing, forwarding or using of any kind, by any means or procedure, any of them, except where legally permitted or authorised by the holder of the corresponding rights. The user knows and accepts that the entire website, including without limitation the text, images, designs, software, content (including structure, selection, arrangement and presentation), audiovisual material and graphics, is protected by trademarks, copyright and other legitimate registered rights, in accordance with the international treaties to which Spain is a party and other property rights and laws of Spain. If a user or a third party considers that a violation of their legitimate intellectual property rights has occurred through the introduction of certain content on the website, they must notify TAUNIQO.AI S.L. stating: personal data of the interested party who owns the allegedly infringed rights, or the representation under which they act if the claim is made by a third party other than the interested party; the content protected by intellectual property rights and its location on the website; proof of the intellectual property rights indicated; and an express statement in which the interested party takes responsibility for the truth of the information provided in the notice.

External links

The website may provide links to other websites of our own and to content owned by third parties. The sole purpose of the links is to give the User the possibility of accessing those links. TAUNIQO.AI S.L. is in no case responsible for the results that may arise for the User from accessing those links. Likewise, the user will find on this website content, sponsorships, advertising and banners that redirect to our sponsors’ websites. Those sponsors are solely responsible for ensuring that the material submitted for inclusion on the website complies with the laws that may apply in each case. TAUNIQO.AI S.L. will not be responsible for errors, inaccuracies or irregularities that the advertising or sponsor content may contain. In any case, to report any advertising content, sponsorship, advertisement or banner, you may write to the following email: info@tauniqo.ai

Applicable law and jurisdiction

These conditions shall be governed or interpreted in accordance with Spanish law insofar as not expressly established. The provider and the user agree to submit any dispute that may arise from the provision of the products or services covered by these Conditions to the Courts and Tribunals of the user’s domicile. To submit complaints about the use of our services, you may write by email to: info@tauniqo.ai. In any case, complaints that the user files with TAUNIQO.AI S.L. will be handled as soon as possible, and in any event within a maximum of one month from the date the complaint was submitted. Likewise, if such a complaint is not resolved and a conflict arises, the user, if they so wish, has the right to use dispute resolution in accordance with consumer regulations and the out-of-court resolution mechanisms that exist in Spain for that purpose.

Contact

If any User has any question about these legal Conditions or any comment about tauniqo.ai, please write to info@tauniqo.ai